AWARDS &
RECOGNITION

AWARDS &
RECOGNITION

At Fusion CX, we thrive to be exceptional at what we do. It reflects in our work ethos and the kind of culture we nurture. This fervor towards excellence has pushed into delivering some groundbreaking projects. Following awards and recognitions are testaments to them.

ALL AWARDS

"Best Global Contact Center Solutions Provider 2024"

at the African Excellence Awards, hosted by MEA Markets

"Philippines Best Employer Brand Awards 2024"

by Employer Branding Institute

"BPO Organization of the Year 2024 - India"

for excellence in Human Resources

"BEST EMPLOYER 2022" @ The 17th EMPLOYER BRANDING AWARDS 2022

"ASIA'S BEST EMPLOYER BRAND AWARD 2022"

"Business Leader of The Year 2021” by World Leadership Congress and Award.

Quality Excellence Award for Best Operational Process 2021

TMC CRM Excellence Award

Recognised by TMC, 22nd Anniversary CRM Excellence Award presented by premier publication CUSTOMER magazine.

India’s Companies to Work for 2020

India's Best Companies to Work for 2020 - Insights Success Magazine

Contact Center World

Best Contact Center, Best in Customer Service and Best Outsourcing Partnership in the Contact Center World Awards 2015

IAOP

Best Outsourcing Service Providers in IAOP’s Global Outsourcing 100 List – 2015

From the Insights

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From Transactions to Trust: Elevating Fintech Customer Service

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Redefining CX: Charting the Journey of Fusion CX: an Asian Owned Enterprise

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How Fusion CX Enhances Contact Center Quality Management with Omind’s AI QMS

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Managing Post-Storm Call Surges: Why Home Services Need Scalable Support

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Why Proactive HVAC Service Is Crucial Before the Summer Heat