Fusion CX have become the bronze level recipient of the 2016 MVP Quality Award, presented by CUSTOMER magazine. TMC, a global, integrated media company helping clients build communities in print, in person and online, has announced the news earlier this month. The same has also been published in the March 2016 issue of CUSTOMER magazine.
For over 20 years, TMC has been honoring technology companies with awards in diverse categories. These awards are regarded as some of the most prestigious and esteemed honors in the communications and technology sector worldwide. Winners represent major players in the market who constantly exhibit the advancement of technologies. Therefore by earning this award, Fusion CX has demonstrated itself as a verifiable leader in the marketplace.
Since 1982, CUSTOMER magazine (formerly Customer Interaction Solutions) has been the voice of the call/contact center, CRM and teleservices industries. With the Quality MVP awards, the publication pledges to hold the quality bar high for the industry it caters. The recipients of this prestigious award, who represent the top innovators in the contact center industry, were evaluated by the editors of CUSTOMER. This award recognizes companies that have shown a consistent, unmatched commitment to quality, excellence as well as the highest ethical standards over the past twelve months. Each of the winning companies offered case study evidence to support their commitment to quality.
Awards were given at the Gold, Silver and Bronze levels to an elite group of industry leaders in the contact center industry. And Fusion CX has become the Bronze level recipient for the award.
Rich Tehrani, CEO, TMC, said, “Congratulations to recipients of the 2016 MVP Quality Award! Honorees of the 2016 MVP Quality Award have all impressed the editors of CUSTOMER with their ability to build a feeling of community within their company, while providing the best service they can to their clients.”
Kishore Saraogi, a founding director of Fusion CX, said, “We feel honored to receive such an esteemed award. But the journey does not end here. We will continue to deliver nothing but supreme quality service and strive to earn the prominent spot in the global contact center industry.”
