Transforming conversations into real conversions

Konverse: A Conversational Sales & Marketing Platform Fostering Engagement Across Diverse Channels

Customer chatting with a brand on a smartphone through the Konverse conversational platform
Web, WhatsApp, VoiceOne conversational platform
30%more leads and conversions
25%lower support costs
28languages
13countries
22years of CX experience
Conversational AI platform

Every conversation is a conversion opportunity.

Engaging today’s uber-connected consumers on their preferred channels, with a consistent experience at every touchpoint, can raise operating costs and reduce conversion. Konverse is a versatile conversational sales and marketing platform that turns everyday conversations into conversion opportunities.

Konverse lets you build smart conversational applications that give customers fast, consistent and accurate answers on any messaging platform, application, device or channel. Using natural language processing and machine learning, it securely fetches real-time information from your databases and systems.

It drives automated conversations at scale and integrates with leading CRM platforms and business systems, including SAP, Magento and Shopify, so every customer journey stays consistent and frictionless.

Web
WhatsApp
Google
Voice
Mobile apps
Team designing automated conversation flows for the Konverse platform
Built for scaleAutomated, multilingual conversations across every channel
The Konverse advantage

Unlock your business potential with conversational AI.

Empower your business with Konverse to transform customer interactions, drive conversions and provide exceptional service.

01

Revenue boost

Witness a 30% surge in leads and conversions, significantly enhancing revenue generation.

02

Engagement excellence

Elevate customer engagement and achieve exceptional customer satisfaction (CSAT) scores.

03

Cost efficiency

Reduce support costs by 25% by streamlining operations with automated conversations.

04

In-depth insights

Every interaction delivers customer insight that enables personalized engagement and precise targeting.

Platform capabilities

Everything you need to automate conversations at scale.

An intuitive AI solution with high accuracy and confidence scores, built for a great experience at every touchpoint.

Omnichannel conversations

Engage users on the web, WhatsApp, Google, voice and other messaging platforms from one platform.

NLP and machine learning

Understands intent and securely fetches real-time information from your databases and systems.

CRM and commerce integrations

Connects with CRM platforms and business systems such as SAP, Magento and Shopify.

No-code bot building

Build, personalize and launch multilingual conversational applications without writing code.

Custom flows and agent routing

Context-aware flow management with complete control over agent routing and team management.

Analytics and enterprise security

Micro-level reporting and custom analytics, protected by AES-256 encryption and private key protection.

Industries and sectors

Conversational engagement across the industries we serve.

Konverse adapts to the workflows, customers and employees of each sector.

Online shopper getting instant help from a brand through a chat on his phone
01

Ecommerce

Instant, round-the-clock responses and expert guidance that improve shopping experiences, lift sales and reduce operating costs.

02

BFSI

Fast, result-driven conversational engagement for sales and support, plus digital onboarding through voice, video and messaging.

03

Edtech and education

Personalized 24/7 assistance for class scheduling, query resolution and connecting students with experts.

04

Human resources

Employee self-service for leave, payslips, tax and expenses, onboarding and help desk tickets from a single solution.

Get in touch

Talk to our Konverse team.

Tell us about your channels, volumes and systems. We’ll show you how Konverse can automate your conversations and respond within one business day.

Fusion CX solutions consultant on a video call discussing a Konverse deployment

    Phone

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    Related insights

    Conversational AI, from our blog.

    Guides for leaders building automated, omnichannel customer journeys.

    FAQ

    Konverse, answered.

    What teams ask before launching conversational AI with Konverse.

    How does Konverse handle sensitive customer data and ensure privacy and security?

    Konverse implements robust security measures and adheres to industry standards to protect customer data. The platform is designed to comply with relevant data protection regulations and offers customizable security configurations, including AES-256 encryption, to meet your requirements.

    Yes. Konverse is designed to integrate easily with your existing systems and workflows, including popular customer support tools, CRM systems and platforms such as SAP, Magento and Shopify, so you gain conversational AI while keeping your current operations running.

    Konverse engages users across the web, WhatsApp, Google, voice and other messaging platforms, applications and devices, delivering a consistent experience on every channel.

    No. Konverse offers no-code bot building with custom flow management, multilingual support and extensive personalization, plus full control over agent routing and team management.