Why Do Customers Have to Switch Channels for Issue Resolution? Post Date: Jul 01, 2016 Customer Service Customer Service 2020 and Beyond Post Date: Oct 09, 2015 Customer Service How to Direct Customers to the Right Service Channel? Post Date: Aug 06, 2015 Customer Service From Consumers’ Perspective: Top 3 Customer-Inspired Best Practices for a Contact Center Post Date: Apr 14, 2015 Call Center 3 Futuristic Contact Center Approaches That Are Going To Enlarge Your Customer Base Post Date: May 13, 2014 Call Center How to Change into a Multi Channel Call Center: 3 Re-Architecting Tips Post Date: May 09, 2014 Call Center
