Fusion, a prominent provider of contact center services, has achieved Minority Business Enterprise (MBE) certification from The Supplier Clearinghouse for the Utility Supplier Diversity Program, accredited by the California Public Utilities Commission (CPUC).
The MBE certification will enable the company to offer support to various businesses, including those with supplier diversity programs and those that recognize the competitive advantage of a diverse supply base in the multicultural business environment. This certification allows Fusion BPO Services to assist clients in meeting vendor diversification requirements while working with a minority-owned business, thereby enhancing their overall business operations.
Securing recognition as a minority-owned business involved a meticulous application and certification procedure, comprising interviews, screenings, and site visits conducted by both regional and national agencies. Attaining MBE status empowers Fusion BPO Services to extend its support to corporate clients beyond the delivery of top-tier professional services.
Pankaj Dhanuka, CEO of Fusion BPO Services said, “The CPUC’s Utility Supplier Diversity Program certified Fusion through The Supplier Clearinghouse. This gives Fusion a special chance to build partnerships with other MBEs and corporate associates. As a committed and certified MBE, we are confident that Fusion will expand its business prospects and assist clients in achieving their vendor diversification objective.”
