DRAPER, Utah – Sept. 13, 2018 – The first European facility of Fusion is now operational in Tirana, Albania, a country in South-Eastern Europe. This is part of the company’s ongoing growth strategy as a global leader in outsourcing services, which involves increasing its global footprint and hiring highly-skilled and multilingual resources.
The Albanian center will equip Fusion with:
* Expanded language support – In addition to English, the workforce is proficient in various languages such as French, German, Italian, Spanish, Greek, Portuguese, Russian, and Dutch.
* Highly skilled workforce – Albania boasts a well-educated and technically adept labour pool, enhancing Fusion’s capability to address diverse outsourcing requirements for clients in Europe and America.
* Strategic location – With consistent high rankings in the World Bank’s ‘Doing Business’ report for three consecutive years, Albania emerges as a prime outsourcing destination in Southeast Europe.
Pankaj Dhanuka, CEO and Founding Director of Fusion, commented, “The addition of our Albania center marks a significant milestone in Fusion’s global expansion and service offerings. This facility will enable us to deliver efficient, multilingual, end-to-end outsourcing solutions to our clients worldwide.”
Kishore Saraogi, Founding Director of Fusion, added, “Our objective has always been to surpass client expectations by offering a wide range of proficient services. From our new center in Tirana, Albania, we remain committed to delivering the same level of dedication and efficiency that clients expect from Fusion, setting a new standard for variety, quality, and efficiency in the global outsourcing industry.”
About Fusion
Fusion offers end-to-end outsourcing solutions for voice and non-voice processes. The company has expertise in call center and back-office services, as well as web marketing and development. With over 15 years of experience, Fusion serves both established and emerging brands across seven countries– the USA, Canada, India, the Philippines, El Salvador, Jamaica and Albania. For further information, log on to – https://www.fusioncx.com.
Ref: https://www.prlog.org/12729301-fusion-bpo-services-opens-new-center-in-tirana-albania.html
Media Contact: contact@fusioncx.com
