Manish Jain

Chief Marketing and Strategy Officer

As Chief Marketing and Strategy Officer of Fusion CX, Manish Jain is responsible for strengthening the company’s brand, supporting sales operations across strategic business units, and driving key strategic initiatives. In this capacity, he reports directly to the company’s board.

Prior to joining Fusion CX, Manish served as Senior Vice President of Marketing at Access Healthcare, where he also had an earlier tenure as Chief Marketing Officer. During his time there, he implemented marketing programs, supported technology transformation initiatives, and contributed to both organic and inorganic growth efforts. He also played a pivotal role in shaping the go-to-market (GTM) strategy for the company’s finance and accounting business.

Between his stints at Access Healthcare, Manish founded CMO Needs, a company specializing in outsourced marketing services. As its leader, he provided strategic marketing support to clients across industries such as healthcare, financial services, manufacturing, transportation, logistics, marketing, and technology.

Earlier in his career, as Solution Architect Director at Dell Services, Manish was responsible for the Healthcare and Life Sciences (HCLS) and Insurance practice. He successfully established the social media listening and insights team, launched Dell’s e-commerce BPO operations to support sales, and played a critical role in marketing, sales, solution design, pricing, and communications during his 15-year tenure. This period included the transition of the BPO business from Vision Healthsource to its acquisition by Perot Systems and, subsequently, by Dell. At Dell, Manish received the Dell Circle of Excellence award for two years in a row.

Manish holds an MBA in Finance and Technology from the Institute of Management Technology, Ghaziabad, and a B.Text. in Textile Technology from D.K.T.E's Textile and Engineering Institure, Shivaji University.